Our service standards
We are committed to providing a dedicated
specialist service to give advice and assistance to all our
leaseholders and shared owners.
What you can expect from us
- We will send you a statement of your service charges every
- You can request a copy of a statement at other times of year by
contacting our Contact Centre.
- We will send you invoices for service charges in line with the
timescales and conditions set by your lease.
- We will offer a variety of payment methods that you can use to
pay your service charge.